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Power Platform

Process Automation

End-to-end automation of approvals, handoffs and routine processing, with audit evidence produced as a by-product.

Technologies

  • Power Automate
  • Dataverse
  • Power Apps
  • Microsoft Teams

Automation earns its place when it removes a handoff, not when it digitises a form. We map the whole path and remove steps before automating what remains.

Business outcomes

Fewer stalled requests

Reminders, escalation and delegation handled automatically.

Audit evidence on demand

Every decision recorded with actor, time and rationale.

Steps removed, not digitised

Process simplified before it is automated.

Capabilities

Process mapping

The whole path including the informal steps.

Automation design

What to remove, what to automate and what stays human.

Exception handling

Defined routes for the cases that do not fit.

Audit and reporting

Evidence produced as a by-product of the process.

How we deliver it

  1. Frame

    Agree the problem, the users and what success looks like in observable terms.

  2. Design

    Data model, screens, logic and security, with the simplest thing that works.

  3. Build

    Configuration-first delivery in short increments with real user review.

  4. Harden

    Error handling, monitoring, ownership and deployment pipeline.

  5. Enable

    Handover, documentation and maker coaching so the team can extend it.

Next step

Considering Process Automation?

We will give you an honest view of the effort involved, the prerequisites and the risks, before anyone signs anything.

Talk to an expert Solutions